One AI employee. Every channel. Your knowledge.
How Siliana actually works — because for a platform banks will trust, explaining the mechanism is itself the trust signal.
Conversations that sound like a colleague, not a menu
A caller speaks; streaming speech recognition transcribes in real time; the AI employee reasons over your knowledge; low-latency synthesis answers — a natural back-and-forth, interruptions included.
Each voice agent is a persona: a name, a voice, its languages, its working hours, and a courteous unavailable path when your organization pauses it.
Streaming recognition, neural synthesis, and frontier language models — engineered end-to-end for sub-second turns.
WhatsApp, SMS, and web chat — one shared memory
The same AI employee answers on WhatsApp, SMS, and your website widget. One conversation history follows the customer across channels, so nobody starts over.
Pause, handoff, and availability behave identically everywhere — parity is a feature, not an accident.
Grounded answers, in plain language
Upload your PDFs, policies, and FAQs. Siliana chunks them, embeds them, and retrieves the relevant passages for every question — answers come from your documents, with the source attached.
And when the knowledge isn't there? Siliana says so. No invention, ever. That single behavior is why compliance teams relax.
Real work, completed in the conversation
A governed skills catalog — account lookups, appointment booking, ticket creation — granted per AI employee. A governance gate checks every skill before it executes.
Ten skills in the catalog today, growing deliberately: each one is real work your AI employee finishes without a transfer.
Executive intelligence that refuses to lie
Four perspectives — adoption, performance, knowledge, business — with evidence-gated insights and honest trend badges.
Until there is enough history to be truthful, dashboards say “collecting history.” Numbers appear when they're real. This is a design principle, and it's non-negotiable.
The boring parts, done seriously
Structural tenant isolation. Role-based access control. Audit logging on every administrative action. And a platform-operator model whose deny-list means even our own operators cannot silently modify your organization.
Read the full posture on the security page — written for the person whose job is to say no.
See your first AI employee answer for real
Book a demo: 30 minutes, your use case, the live product — honest scoping, no slideware.